Solutions

We deliver 360° healthcare solutions designed to meet the diverse needs of our customers and principals. Our comprehensive approach ensures excellence and innovation at every step of the healthcare journey.

People & Culture Operations

HR Management
Employee Sponsorship & Compliance
Contractual & Payroll Administration
Talent Acquisition & Onboarding
Employee Lifecycle Management
HR Advisory & Support

Regulatory, Quality & Compliance Services

Competent in-house Regulatory team
Product registration and price approval
Experienced In-house Pharmacovigilance team
Electronic Quality Management System
Full compliance with GDP regulations
Dedicated in-house Quality team
Compliance program vetted by TRACE (US-based non-profit association)
Regular Statutory Audits by the Big 4 Firms
(Fully in-house services)

Warehousing & Logistics Services

Regional Hub
Import
Custom Clearance
Warehousing & Storage Solutions
Inventory Management & Demand Planning
Cold Chain & Special Handling of Cell and Gene Therapy Portfolio
National Distribution & Delivery Network
Importation & Customs Clearance
Temperature- and Humidity-Controlled Warehousing
(Fully in-house services)

Supplier Receivables & Payables Operations

Supplier Receivables Management
Supplier Payables Management
Supplier Relationship Management

Order Fulfillment & Delivery Services

Order Processing & Multi-Channel Ordering
Pick, Pack & Accuracy Assurance
Timely Delivery & Just-in-Time Supply
Backorder Management & Substitution

Customer Support & Technical Services

Customer Service Desk
Technical Support & Equipment Servicing
Installation, Testing, Commissioning, and Training of Medical Devices and Equipment
Returns & Recall Handling
Complaint Resolution & Product Support

Value-Added Programs & Managed Services

Medical Devices – Pay-Per-Outcome Models
Operating Lease for Medical Devices
Finance Lease for Medical Devices
Outright Sale of Medical Devices
Pharmacy Management Services

Sales & Marketing Support

Market Access & Expansion
Insurance Reimbursement
Demand Creation for Pharmaceutical Products
Marketing Spend Contract Execution & Spend Management
Listing, Pricing, Merchandising & Promotion
Execution of Consumer and Nutritional Products
Retail Outlets
Field Sales Force & Promotion
Marketing Campaigns & Launch Support
Education & Training Programs
Key Account Management

Principal Company Support Services

Facility and Licensing Management
HR Management
Employee Sponsorship & Compliance
Contractual & Payroll Administration
Talent Acquisition & Onboarding
Employee Lifecycle Management
HR Advisory & Support
Administrative Support